Organizational Modeling in NetSymphony

Structure your network operations around how your business actually works.
NetSymphony’s Organizational Modeling feature provides a structured, flexible framework to represent your company’s real-world structure in the platform. It underpins everything from access control and monitoring to automation and reporting—ensuring that every network element is understood in the right context.

Define and Manage Your Organizational Hierarchy

NetSymphony allows you to model your enterprise exactly as it operates—using dynamically defined Organizational Unit (OU) Types, nested hierarchies, and custom metadata.

  • Flexible OU Definitions: Create OU types such as “Site,” “Region,” or “Department” and define parent-child relationships to mirror your organization’s structure.
  • Structured Metadata: Capture key data points—like billing references, establishment dates, and required contact roles—through standardized or custom input fields.
  • Permission Inheritance: Apply role-based access controls that follow your org structure, ensuring the right people see and manage the right data.

Map and Geolocate with Built-in GIS Integration

Locations are more than just addresses. NetSymphony uses GIS-backed tools to define and manage physical sites with precision.

  • Location Auto-Fill: Quickly add or update locations using Azure Maps, with auto-population of coordinates and address components.
  • Map-Based Views: Visualize sites, networks, and devices on an interactive map—ideal for operations teams working across large geographies.
A screenshot with a map being displayed in NetSymphony, with markers and marker clusters

Integrate Identity Data for Real-Time Contact Accuracy

Instead of relying on static forms, NetSymphony integrates with external identity stores (e.g., Microsoft Graph API) to automatically source and maintain accurate contact information for each OU.

  • Live Directory Sync: Ensure technical and administrative contacts are always current.
  • Role-Based Contact Management: Assign and manage roles like technical and administrative contacts by OU, supporting workflows such as issue resolution or site maintenance.

Organizational Context Powers Every Feature

Every core object in NetSymphony—subscriptions, config items, networks, orders—is associated with an Organizational Unit. This makes the entire system context-aware:

  • CMDB Integration: View networks and devices in the context of their parent OU.
  • Monitoring & Logging: Access traffic and device logs filtered by site or department.
  • Access Control: Use organizational structure to define NAC and MAB policies per location or business unit.

Benefits

  • Structured visibility across all networked sites and teams
  • Accelerated troubleshooting via site-level dashboards and views
  • Streamlined onboarding and decommissioning through reusable templates and automation
  • Consistent access control and reporting across a dynamic organization
  • Reduced manual data entry with address autocompletion and contact syncing
  • Standardized Governance: Enforces consistent data models and operational policies across regions or teams.
  • Faster Troubleshooting: Quickly locate the right site, device, or person responsible—especially critical in incident response.
  • Automation-Ready: Metadata can trigger logic in orchestration flows for provisioning, alerts, or compliance actions.

Common Use Cases

  • Mapping multi-site enterprise structures to support lifecycle operations
  • Quickly finding local contacts and other site data during outages or escalations
  • Powering automation rules (e.g., network size based on site type or user count)
  • Assigning site-specific billing references or compliance metadata
  • Automating subscription lifecycle workflows during site onboarding or decommissioning

Who Uses It

  • IT Operations – for managing distributed network assets across organizational boundaries.
  • Field Engineers – for quickly locating and contextualizing the devices they’re working on.
  • Network Admins & Automation Engineers – for creating scalable, repeatable workflows based on org-level policies.

Works Seamlessly With

Structure Your Network. Empower Your Teams.

NetSymphony’s Organizational Modeling gives your IT and operations teams a powerful, intuitive way to bring structure to complexity. By aligning network assets, contacts, and workflows with your real-world organization, it becomes easier to manage, automate, and scale across every site and team.

Ready to simplify your network operations?